Powering Sri Lankan Businesses with Cloud-Based Communication
Join 1200+ companies across Sri Lanka using our Cloud PBX, SIP Trunking, and Virtual Number solutions to streamline operations and connect with customers faster, safer, and smarter. ලංකාවේ හොඳම සහ විශ්වාසනීයතම Cloud PBX පද්ධතිය – දැන් ඔබගේ ව්යාපාරය සඳහා!
Your Partner in Cloud-Based Business Communication
At Cloud Telecom (Pvt) Ltd, we specialize in delivering cloud PBX solutions, SIP trunking, and omnichannel contact center systems that help businesses connect smarter. From growing startups to large enterprises, we’re trusted across Sri Lanka for providing secure, scalable, and cost-effective voice communication. Whether you're running a BPO, managing inter-branch connections, or streamlining your customer support, we have the right tools to make your communication seamless and reliable.
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1200
SitesFrom Colombo to Jaffna, our network powers communication islandwide.
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99
Your business stays online always.
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5
MinsQuick help. No waiting.
Powerful, Reliable Technology
Our cloud infrastructure is built on industry-leading platforms to ensure crystal-clear voice quality, fast call routing, and end-to-end encryption.
Clear & Honest Pricing
No hidden charges, ever. Choose only what you need — whether it’s local SIP trunks or UK/USA virtual numbers.
Human Support, Always
We treat every customer like a partner. Our local support team is always ready to assist — from setup to troubleshooting.
Flexible for Any Budget
From startups to enterprises, our services grow with you. Pay only for what you use, and upgrade anytime.
WE WORKED WITH ISLAND LARGEST BRAND
Smart Solutions for Every Industry.
We provide purpose-built cloud communication solutions designed to meet the specific operational, technical, and customer engagement needs of your organization—whether you're a small team or a large enterprise.”
Call Center Solutions
We offer scalable and intelligent contact center solutions to handle inbound, outbound, and blended call operations with ease.
- Agent Panel & Call Monitoring
- Auto Call Distribution (ACD)
- Real-Time Reporting
- CRM Integration
- IVR & Call Queuing
- Secure Call Recording
Retail & E-commerce
Enable seamless customer engagement, order tracking, and support with powerful communication tools tailored for online and in-store businesses.
- Order Confirmation Calls
- Click-to-Call Integration
- WhatsApp & SMS Alerts
- Virtual Numbers
- CRM/API Integration
- Real-Time Analytics
Hospitals & Healthcare
Streamline internal communication and improve patient engagement with secure, reliable PBX systems and hotline management.
- Department-wise Extensions
- Emergency IVR Setup
- Nurse Call Integration
- Call Recording
- Secure SIP Channels
- Voicemail to Email
Educational Institutions
Facilitate smooth communication between departments, staff, students, and parents with our flexible cloud PBX systems.
- Staff & Admin Extensions
- Parent Hotline Numbers
- Automated Announcements
- Timetable Notifications
- IVR for Departments
- Call Logging & Reports
Government Organizations
Deliver secure, reliable, and centralized communication across departments and branches with compliance-ready cloud solutions.
- Encrypted SIP Trunking
- Centralized Call Management
- Department Extensions
- IVR for Public Services
- Call Recording & Archiving
- Disaster Recovery Support
Apartments & Gated Communities
Enhance security and communication within your residential complex using our smart PBX systems.
- Intercom Dialing Between Units
- Security Desk Communication
- Visitor Call Handling
- Emergency Call Routing
- Broadcast Announcements
- Apartment Extension Numbers
Banking & Financial Services
Ensure secure, compliant, and efficient communication with customers and internal teams using enterprise-grade telecom solutions.
- Bank-to-Bank Direct SIP Links
- Encrypted Call Recording
- IVR for Departments & Services
- Virtual Numbers for Branches
- CRM Integration
- Call Monitoring & Reports
- Secure SIP Trunking
BPO & Outsourcing Companies
Handle high call volumes, optimize agent performance, and ensure SLA compliance with scalable contact center solutions.
- High-Capacity SIP Trunking
- Auto Dialer & Predictive Dialing
- Virtual Numbers from UK, USA & More
- Call Monitoring & Recording
- Real-Time Agent Analytics
- CRM/API Integration
- Failover & Redundancy Support
Our Operational Blueprint
Success in the Field
Empowering Small Businesses: Strategies for Overcoming
Unveiling Creative Solutions Welcome to our Case Study Details Page, where we unravel the stories behind our portfolio projects. Immerse
LEARN MORE
Conquering Small Business Hurdles Strategies for Success
Unveiling Creative Solutions Welcome to our Case Study Details Page, where we unravel the stories behind our portfolio projects. Immerse
LEARN MORE
Strategic Consultancy for Enhanced Marketing Analytics Optimization
Unveiling Creative Solutions Welcome to our Case Study Details Page, where we unravel the stories behind our portfolio projects. Immerse
LEARN MOREThe Zenfy Approach
Discovery & Consultation
Foren your case studies issoni crucial touris then attention of your audience.
- Brainstorming: Collaborate to generate and refine innovative ideas.
- Problem Identification: Identify market gaps and challenges your startup.
- Strategic Planning: Develop a roadmap by strategically aligning innovative ideas.
- Solution Proposals: Offer specialised remedies based on identified market gaps.
Planning and Strategy
Strategic planning for optimal results in a concise, effective approach.
- Collaborating: Work together to produce and improve creative concepts.
- Resource Allocation: Optimize planning by efficiently allocating resources and ensuring a streamlined approach.
- Problem Identification: Determine your startup's obstacles and market gaps.
- Solution Development: Translate identified challenges into strategic solutions and business growth.
Design & Development
Crafting seamless experiences through innovative design and development.
- Generating ideas: Come up with and work through creative ideas together.
- Prototyping Excellence: Transform ideas into tangible prototypes and user-centric design.
- Problem Identification: Identify market gaps and challenges your startup.
- Iterative Development: Continuously refine and enhance solutions based on identified problems.
Quality Assurance
Ensuring excellence through meticulous testing and validation processes.
- Idea generation: Collaborate together to generate and develop creative ideas.
- Continuous Testing:: Rigorous quality assurance through ongoing testing ensures robust solutions.
- Performance Testing:Identify market gaps and challenges your startup.
- Problem Identification: Identify market gaps and challenges your startup.
“The lines length and style can be changed to better fit your documents general layout and style. Stars, dashes, or even a graphical element are some other divider alternatives.”
Mr. Daniel Scoot
CEO at dis.com
“You can adjust the length and style of the line to match the overall design and formatting of your document. Some other divider options include dashes, stars, or even a graphical element.”
David Beckham
CTO at belkin.com
“The lines length and style can be changed to better fit your documents general layout and style. Stars, dashes, or even a graphical element are some other divider alternatives.”
Flurance Miyagi
CEO at ybc.com
“You can adjust the length and style of the line to match the overall design and formatting of your document. Some other divider options include dashes, stars, or even a graphical element.”
Luke Julian
CEO at giro.com
The Innovation Diaries
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